Retail and leisure destination, Trafford Centre, hosted its annual Retailer Awards on Friday 28th March at Manchester’s Hilton Deansgate, celebrating its exemplary brands and their respective teams.

The prestigious event saw the retail, F&B and leisure operators of Trafford Centre celebrated for their vital role in making it the world-leading destination that it is.

Spotlighting retailers across a broad range of categories, the awards recognised both brands and individuals that have gone above and beyond to provide Trafford Centre customers with a best-in-class experience.

Notably, Nando’s claimed the coveted ‘People’s Choice’ award, voted for by over 5,000 shoppers, making it a well-deserved favourite amongst Trafford Centre customers.

Another standout winner was Sephora, which triumphed in multiple categories, taking home the prestigious Health and Beauty Retailer of the Year and Best Newcomer awards. The beauty giant opened its first Northern store at Trafford Centre last May, and the recognition comes as no surprise to its many loyal customers.

The awards were judged by an expert panel of senior leaders and retail experts. Guests were invited to enjoy the announcements whilst enjoying a glamorous dinner and live entertainment, hosted by Radio 1 DJ Natalie O’Leary.

Simon Layton, Centre Director of Trafford Centre, commented: “Our Retailer Awards are an opportunity to recognise the exceptional brands and individuals that go above and beyond to elevate the customer experience at Trafford Centre. Every winner is truly deserving of their award, and I’m thrilled to have honoured the hardworking retail teams across the UK who are truly the unsung heroes of our sector.”

Trafford Centre’s Retailer Awards were proudly sponsored by Broderick’s, BWP, Modern Networks, Kwik Klik and Dekko, Pradera Lateral, Savills, Schofield Sweeney and Smith Young.

Award Winners

Health and Beauty Retailer of the YearSephora
Fashion Retailer of the YearSelfridges
Specialist Retailer of the YearLEGO
Jewellery and Accessories Retailer of the YearGoldsmiths
Footwear Retailer of the YearOffice
Restaurant and Leisure Retailer of the YearWingstop
Grab and go Food Operator of the YearBlank Street
Kiosk of the YearBen’s Cookies
Retail Dynamo Award for Exceptional EngagementSpace NK
Sustainable Champion Selfridges
Store Manager of the YearLaura Smith, M&S
Customer Service IndividualAjay Singh from Nando’s

Hannah Woolfe from Michael Kors

Best NewcomerSephora
People’s Choice Nando’s

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March 2025 issue

2025 A1 Buyers Guide